Privacy Policy

This policy covers visits to AD Counter, account registration and use, advertising data uploaded through the extension, and access to projects or shared snapshots. Facebook, Telegram, Feishu and other third parties handle information within their own services under their own privacy policies.

Team administrators and project members may decide what business data to upload and who may access or receive it. Only process data you are authorized to use, provide any required notices and obtain authorizations required by applicable law.

Account and collaboration information: your registration email, display name, one-way password hash, verification and session information, and records of teams, projects, roles, invitations and permissions. If you use optional third-party sign-in or account linking, we also handle the identifiers and linking details needed for that feature.

Advertising and order information: uploaded Facebook profile and ad account identifiers and names; account, campaign, ad set and ad reports and metrics; account balances and payment types where provided on the page (not full payment card details); date ranges, currencies, time zones, collection status, history and snapshots. We also handle credit movements, order amounts where recorded, credit reasons and operation records.

Operational and support information: extension installation identifiers, versions and connection status; IP addresses, browser or device information, request times, errors and diagnostics generated when accessing the service; and information you submit for support. Do not include unrelated sensitive personal information in report names, notes or support materials.

We use this information to create and verify accounts, maintain sessions, enforce team and project permissions, receive and display reports, provide history and snapshot sharing, process credits and orders, send necessary verification or service emails, respond to support requests, prevent abuse and troubleshoot problems.

We do not sell your personal information or use uploaded advertising reports for third-party ad targeting. Processing relies on grounds permitted by applicable law, such as providing the service you request, meeting legal obligations or protecting service security. Where consent is required, we obtain it as required by law.

The extension reads the visible business data needed for collection in your own browser and signed-in Facebook pages. It uploads data to AD Counter projects according to your assignment and collection actions. It does not read or upload Facebook cookies, passwords, access tokens or other authentication credentials. AD Counter servers do not sign in to or access Facebook on your behalf.

The extension saves AD Counter session information, language preferences, task progress and pending report uploads on your device to run and resume tasks. The web application uses necessary session cookies and local storage for sign-in and preferences; this does not involve reading Facebook cookies. You can sign out, stop tasks or uninstall the extension. Clearing browser data may end sessions or lose unfinished work, but does not automatically delete data already uploaded to our servers.

Project data is available to members with the relevant current team and project permissions. When external sharing is enabled, people with the link, including visitors who are not signed in, can access the content allowed by that share. Turning off external sharing prevents non-members from continuing to read business data through the link, but cannot recall copies, downloads or screenshots already made.

We use Cloudflare for services including hosting, content delivery, storage and email, AWS for database services, and Sentry for necessary diagnostics when error monitoring is enabled. Telegram features that are available and that you choose to use involve Telegram identity or message processing. Feishu sign-in for operations staff involves Feishu identity verification. These providers participate only as needed for the relevant features.

Infrastructure and third-party services may process information outside your country or region. We comply with applicable legal obligations for cross-border processing. We may also disclose information to the extent necessary to comply with legal obligations or lawful requests, or to protect the legitimate rights of the service and its users.

We retain information for as long as necessary to provide the service, maintain security, resolve disputes and meet legal recordkeeping requirements. The period depends on the information, account and team status, and applicable law. Order, audit or security records may need to be retained after you stop using the service.

Signing out, unlinking a Facebook profile, revoking membership, turning off sharing or uninstalling the extension does not itself delete historical reports, orders or server backups. Changing project reporting settings invalidates old share links, but does not mean every underlying record is immediately erased. To request deletion of personal information or account closure, contact the email below. We will verify your identity, assess the impact on team data and handle information that can be deleted and records that must be retained in accordance with applicable law.

You can use the available product features to manage account information, linked identities, membership permissions and sharing. Depending on applicable law, you may also request access, correction, a copy or deletion of personal information, request account closure, or withdraw consent, restrict or object to processing where the relevant legal basis applies.

Send requests to the email below, identifying your account and what you need. Do not send passwords, verification codes or Facebook credentials. We may request necessary identity or authority verification to avoid disclosing data to the wrong person. We respond within the time required by applicable law and explain any request we cannot fully fulfill and available next steps. You may also complain to the competent data protection authority.

We use measures including encrypted transport, password hashing, access controls and log redaction to protect information and restrict business data access to the relevant permissions. No online service can guarantee absolute security.

Protect your account, email, devices and share links, and grant team access carefully. Contact us promptly about suspicious sign-ins, accidental sharing or security issues. If an incident requires notification under applicable law, we will meet those notification obligations.

AD Counter is intended for business users with the legal capacity required to use the service, not for minors. If you believe a minor has provided personal information without necessary authorization, contact us so we can investigate and respond as required by law.

We may update this policy as features or legal requirements change and will show the updated date on this page. We will give appropriate notice of material processing changes and obtain fresh consent where required by applicable law.

For questions about this policy, information handling or your personal information rights, contact the AD Counter service team at the email below.