Terms of Service

AD Counter provides tools for teams to collect, upload, aggregate, compare and review advertising data and share frozen snapshots. Available features are those actually offered in the product. These terms and the Privacy Policy describe the rules for using the service and how information is handled.

You must have the legal capacity required to use the service. If you act for a business or team, you must have authority to do so. By registering for or using the service, you agree to comply with these terms; if you disagree, stop using it. Nothing in these terms excludes rights that applicable law does not allow to be excluded.

Provide accurate, usable account information, protect your password, verification emails and signed-in devices, and take responsibility for use you authorize. Do not impersonate others, share sensitive authentication information or use another person’s account without permission.

If you discover account compromise or unauthorized activity, end the affected sessions promptly and contact us. Team administrators should manage members, roles and invitations carefully and adjust access when people leave or their responsibilities change.

Only collect, upload, view and share data you are lawfully authorized to use, and comply with Facebook and other relevant platform terms. Do not use the service to bypass platform access restrictions, obtain another person’s credentials or read ad accounts you are not permitted to access.

The extension depends on your browser, Facebook sign-in state and visible business data on the page. AD Counter does not ask for Facebook passwords, cookies or access tokens, and our servers do not access Facebook on your behalf. AD Counter is an independent service; use of it does not imply affiliation with, endorsement by or partnership with Meta or Facebook.

You retain your rights in data and content you own and authorize us to receive, store, process and display submitted data only as necessary to provide the service. Ensure your uploads and sharing do not infringe personal information rights, trade secrets, intellectual property or other third-party rights.

Reports are accessible to authorized project members. Changes to team or project permissions may affect your subsequent access. A snapshot freezes data as it existed when created and does not automatically update to the latest report. Check the content and intended recipients before enabling external sharing; disabling link access cannot recall copies already saved by recipients.

Credit top-ups are currently confirmed and recorded by operations staff. Prices, quantities and payment arrangements are those confirmed in the order or a separate written agreement. Ad account credits are not team member seats, cash balances or data access permissions. Purchasing or adding credits does not grant project or ad account access and does not authorize automatic renewal.

Unused team and project credit inventory does not start an expiry clock. Assigning an ad account to a project consumes one credit if that account has no active usage entitlement in that project, granting 30×24 hours of use from activation. Rebinding or changing the Facebook source within that active period in the same project neither charges again nor extends expiry. Continuing after expiry requires a new credit; collecting data itself does not deduct further inventory.

Check the target team, project and quantity before requesting a top-up or allocation. Contact us with order details about mistakes, missing or duplicate credits, or refund disputes. Refunds are handled under applicable law and conditions expressly agreed for the order; these terms do not impose a blanket no-refund rule.

Do not use the service for unlawful activity, infringement, malware, service disruption, bypassing permissions or security controls, falsifying reports or orders, or unreasonable automated requests. Do not resell the service without authorization or use other people’s data for purposes outside your authorization.

Rights in AD Counter software, interfaces and branding belong to their respective owners. Subject to these terms, you receive a limited, non-exclusive, non-transferable permission to use the service. Except as permitted by law or separately authorized, do not copy, distribute or exploit these materials to create infringing products. Third-party trademarks and content remain the property of their owners.

Reports depend on the source platform, browser state, network, collection time, currency, time zone and metric definitions. They may be delayed or differ from other reports. Consider timestamps and reporting settings and verify results before business, financial or advertising decisions. The service does not promise advertising performance, returns or permanent agreement with platform data.

Maintenance, upgrades, third-party platform changes and events beyond reasonable control may change features or temporarily interrupt service. We will address faults within reasonable limits and provide appropriate information about material changes affecting use. Paid services that have not been provided will be handled under applicable law and the relevant order terms.

You can stop using the service and request account closure or deletion through the contact listed in the Privacy Policy. Uninstalling the extension or leaving a team does not automatically remove all server data. Shared team data, orders and legally required records must be handled according to their nature.

Where there are reasonable grounds to believe an account involves unlawful activity, infringement, security risks or serious breaches of these terms, we may impose proportionate restrictions, suspension or termination. We will explain the reason where legally permitted and where doing so would not impede security measures. You may raise an objection through the email below. Stopping use does not automatically extinguish outstanding orders or legal responsibilities.

Each party is responsible under applicable law for its own breaches of these terms or infringements of others’ rights. Loss caused by use beyond authorization, incorrect configuration or improper sharing will be assessed according to its actual cause and legally applicable responsibility. These terms do not exclude our liability for intentional misconduct, gross negligence or conduct for which liability cannot legally be excluded.

Please contact us first with the facts and requested resolution so we can attempt to resolve a dispute. If no agreement is reached, either party may seek relief from a court or other competent authority with jurisdiction. These terms do not restrict statutory consumer or personal information protection rights.

We may update these terms to reflect feature changes, business rules or legal requirements, show the updated date on this page and give appropriate notice of material changes. We will obtain separate agreement where required by law. Updates do not automatically change previously confirmed order terms retroactively.

If you do not accept a change, you can stop using the service and contact us about unfinished matters. For service, order, complaint or terms-related questions, contact the AD Counter service team at the email below.